Returns

Policy

Have you changed your mind?

You can make your return within 15 days from the date of delivery and choose to be fully refunded or to exchange merchandise. The cost of returning the product to our warehouse, whether by courier or postal service, is solely payable by the customer while shipping the new product will be borne by alansocks.it. In case of a change, your new product will be shipped once we receive the product

original, products must be returned within 15 days of delivery and must not have been worn and washed or altered in any way. Returned products must be equipped with the security tag, the original label and, where applicable, of the sanitary protection applied. To make the return is required to complete the wizard made ​​online by turning to your account and clicking on "My Orders":

- Click On the button "Please Return" which is located next to your order number, and follow the instructions on the screen until the correct registration made; 

- Send Your return to the following address:

Donfan srl,

Via Niccolini 25 Ang Via Paolo Sarpi 26 20154 Milano Italia

TEL:+39 0289 454558

Under Article 49, paragraph 4 - Right of withdrawal You have the right to terminate the contract, without giving any reason within 14 days.

The withdrawal period will expire after 14 days from the day you or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right of withdrawal, and you 'must inform us (Donfan srl, Via Niccolini 25 Ang Via Paolo Sarpi 26 20154 Milano Italia | Tel. + 39-0289 454 558 | Email: info @ alansocks. com) of its decision to withdraw from this contract by an unequivocal statement (eg a letter sent by mail, fax or email).

To this end can 'use the attached model withdrawal form, but not' mandatory.

To meet the withdrawal deadline, and 'sufficient for you to send your communication concerning the exercise of the right of withdrawal before the expiration of the withdrawal period.

Effects of withdrawal If you withdraw from this contract, and will be refunded all payments received from you, including the costs of delivery (with the exception of the additional costs resulting from your choice of a type of delivery other than the least expensive type standard delivery offered by us), without undue delay and in any event no later than 14 days from the day we are informed about your decision to withdraw from this contract. These refunds will be made using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any case, it will not have to 'incur any fees as a result of such reimbursement The reimbursement can' be suspended until receipt of the goods or until the system demonstration by the consumer of having sent back the goods, whichever comes first. The direct cost of returning the goods will have to bear.

M3 FORM OF WITHDRAWAL

(Complete and return this form only if you wish to withdraw from the contract) 

Recipient Donfan srl, Via Niccolini 25 Ang Via Paolo Sarpi 26 20154 Milano ITALY| Tel. + 39-0289 454 558 | Email: info@alansocks.it: I hereby give notice that I withdraw from my contract of sale of the following goods

Reference article ____________________________________________ _________________ Name Quantity ___________________________

Reference article ____________________________________________ _________________ Name Quantity ____________________________

Reference article ____________________________________________ _________________ Name Quantity ____________________________

Neat / s * on ___ / ___ / ______ received / s * on ___ / ___ / ______

Name of the consumer *: ______________________________________________________________________________

Address of the consumer *: ______________________________________________________________________________________

Date Signature* ________________________

All fields marked with an asterisk (*) are required.

Fields not obblicatori, Reference, Name Product Quantity and help us to speed up and then improve the service rendered.

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